Customer Hub

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Core Features

Track Open Orders

Full visibility of your open orders with details of part shipments and expected delivery dates of outstanding items.

View Order History

Full history of all orders placed on us with invoice and shipping details. Soon to include downloadable Proof of Deliveries.

Track product Serial Numbers

See all item history including manufacturer serial numbers and shipping dates, perfect for checking whether purchased products are still in warranty periods.

Check Stock

Live connection to all our warehouse, detailing current stock levels and estimated replenishment lead times. Please note that this is naturally Subject to Prior Sale.

Track Deliveries

Up to the second updates of shipping progress once orders have left our warehouses.

Price list download

Under certain conditions and permissions, CSV price-lists can be downloaded.

Customer
e-commerce

Enables customers to complete budgetary and real-time quotes.

*Registration is only available to our customers who have already been loaded on the CraigCor Distribution ERP system.

Always up to date

The Customer Hub is connected directly to our business systems and data is requested in real time so all information is always up to date.

Secure

Customer data security is important to us, as such access to the Customer Hub is tightly managed and data is transferred through encrypted connections.

Assignable function-based permissions

Customer data security is important to us, as such access to the Customer Hub is tightly managed and data is transferred through encrypted connections.

Device Independent

The Customer Hub is independent of platform, i.e. the system works just as well on your mobile as it does on your tablet, desktop or notebook.

Omnichannel Support

We have assigned our Customer Care Team to assist with any queries customers have on the system. They can be contacted by phone, email, WhatsApp or through online chat.

Frequently Asked Questions

You can find all answers here if you need them.
Is the Hub secure?
Do you have to have an account with CraigCor to access the Hub?
Can I give different people in my company permissions to certain functionality?
How often is the Hub updated?

About Us

As a distributor of industrial automation, control & instrumentation equipment, authentication solutions, and utility metering products, CraigCor Distribution partners with leading technology brands from around the world to provide our clients with complete automation solutions.

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